Privacy Policy

Information Collected

When you submit a form, the website may collect your name, email, phone, company, country, inquiry type, and project notes. You may also choose to share room dimensions, drawings, opening schedules, or procurement requirements.

Use of Information

Information is used to respond to inquiries, prepare product or service recommendations, route technical questions, and maintain a record of commercial communication. Project information helps the team understand scope before recommending indoor playground or commercial fitness product families.

For example, room size, ceiling height, opening schedule, venue type, and age bands help the team decide whether a compact soft play zone, a multi-level indoor playground, a commercial cardio addition, or a phased refresh conversation is most relevant. The information also helps avoid sending broad catalog material when a buyer needs drawings, standards references, maintenance notes, or parts guidance.

Sharing

Information may be shared with internal sales, support, design, and logistics staff as needed to respond. It is not sold as a marketing list. A project may require coordination with installation or distributor partners after the buyer approves that step.

When a project requires partner coordination, only information reasonably needed for that project is shared. Examples may include contact details, site location, project schedule, product category, drawing status, and service requirements. Sensitive business information should not be submitted through the website unless it is necessary for the inquiry.

Your Choices

You may request correction or removal of your contact information by contacting the project desk. Some records may be retained when required for legal, security, or transaction purposes.

Retention and Security

Inquiry records may be retained while a project is active and for a reasonable period afterward so the team can answer follow-up questions, support warranty discussions, or understand prior specification decisions. Reasonable administrative, technical, and access controls are used to protect inquiry information, but no website transmission can be guaranteed to be completely secure.